FAQs

The FXCPay solution is based on multi-currency pricing, which is defined by Visa as:

"typically offered by ecommerce merchants when they assess the customer location and display the price of goods or services in the cardholder's domestic currency or in multiple currencies that the cardholder can select while continuing to have the option to pay in their home currency". For example, a Japanese customer browsing a US based website with multi-currency pricing functionality may view prices in US Dollars or Japanese Yen. The customer may be given the option to pay in the currency of his or her choice.

No. DCC is defined by Visa as follows: "Dynamic Currency Conversion occurs when the merchant converts the purchase amount from the merchant's currency to the cardholder's local currency, based on the cardholder's payment card account number. The merchant submits the transaction for processing in the converted currency, and typically charges a fee or mark up on the foreign exchange rate".

DCC is typically used when there is no function to display prices in several currencies. For example, in a restaurant, a menu won't be listed in multiple currencies, but at point of payment, the terminal recognizes the card account currency and offers the choice of payment currency.

FXCPay is designed to display prices in the cardholder's own currency, based on their IP address or location, rather than card account currency - with the choice to override the currency manually if required.

No. A Payment Facilitator typically provides acquiring services to smaller merchants, who may not process enough volume to open a merchant account directly with an Acquirer. A Payment Facilitator will issue an acquiring account for a merchant, under conditions set out by the acquirer, in order to allow processing. The Payment Facilitator is classified as the merchant of record and makes settlements to its sponsored merchants on behalf of the acquirer.

FXCPay does not sponsor, provide direct acquiring services to, or become involved in the settlement of any monies to merchants. To use the FXCPay module you must have a merchant ID (MID) provided by an FXCPay acquiring partner.

No, FXCPay doesn’t need to be regulated. It works together with multiple regulated financial service providers as a technology solution provider. FXCPay does not receive merchant funds at any time and therefore is not performing a regulated activity.

For the FXCPay service, your contract will be between you and one of our selected acquiring partners. We provide our technology to them, allowing them to accept your transactions at the rate of 1%, and they are the link with the card schemes. If you also need access to the FXC payment gateway, you will need to sign a separate contract with us for this service.

No, FXCPay works with a portfolio of acquirer partners. In order to use the FXCPay service, each customer must have a merchant account issued by one of our acquirer partners.

FXCPay does offer a level 1 certified PCI Compliant payment gateway service. The FXCPay payment module is already pre-integrated into this payment gateway.

Yes, FXCPay is gateway agnostic, meaning that we can integrate into other payment gateways. Please call us to see if we currently work with your payment gateway partner.

Please call us for information on our current acquirer partners.

Yes of course we can. FXCPay has relationships with many acquirers. Use our concierge service to let us explore how much we can save on all your transactions Please contact our team for more details at: info@fxcpay.com

Merchants with standard risk profiles will normally receive this rate. For higher risk merchants, your chosen acquirer partner may add an extra charge to help offset their risk.

The 1% fee is charged to you by the acquirer as stated in your direct contract with them.

Our multi-currency service is always a single fixed percentage fee, as agreed with the acquirer. If you need to use our payment gateway, then there is a "per transaction" charge on top.

No, we can offer a server to server integration. We are also integrated with many shopping carts.

No, FXCPay has operated as a payments business for almost 20 years. Our FXCPay multi-currency solution is the only thing that’s new. FXCPay has worked in partnership with acquirers for over 20 years, servicing merchants with complex payment needs.

Shhh!

Don't tell the big banks

We're changing payments for the better.
And we're starting with the cost.
With our 1% all-in fee, switching to FXCPay can boost your profits.